FAQ

Find the answers you’re searching for.

General Questions

General questions about my shop and designs.

Do you have a physical location?

Not currently. Please check out my list of stockists to find the reseller closest to you.

Where are your products made?

All over! Specific information about where/how products are made can be found on each item page.

Can I place a wholesale order?

Yes! Just sign up here. Once your account is created you can shop with the wholesale discount automatically applied. Please review all Terms & Conditions beforehand.

Can we feature your products online/in our publication?

I’d love that! Please message me at hello@shellican.com for all press inquiries.

Collaborations

Although I am so grateful for all the requests coming in, I am not currently accepting any new custom projects.  I will remove this disclaimer once I resume taking custom orders. 

Occasionally, I’ll take on collaborative designs depending on the type of project and my current workload. Please contact me if you are interesting in collaborating on something.

Turnaround

Turnaround on pins is 4-6 weeks from artwork approval and payment. Other products vary and usually take less time than this. Please allow 1-2 weeks for design.

Pricing

Pricing includes design and production costs and depends on the number of pieces ordered and complexity of the design. A custom estimate will be provided.

Will you also sell the design?

Yup! These designs are meant to be sold and promoted by both of us. I am not currently willing change or waive this policy.

Logo Pins

I like to create unique designs and do not create pins from logos.

Pin Displays

The slotted card displays I use at trade shows and other events can be found on Etsy.