Delay Announcement

UPDATE ABOUT YOUR ORDERS

Due to icy conditions we are unable to get into the studio today to pack orders today. This was supposed to be a “catch up” day, but delays like this will mean a domino effect for the coming week.

Outside of the weather, all backorder things have been arriving at once. My studio space is very small. Making space for packages (especially larger ones like apparel and mugs) takes a very skilled act of shuffling.

I took some time to train a new employee to help out with this bottleneck. Mary Claire is awesome and will be helping me out moving forward. 

All of this took more time than I anticipated, and now that I’m ready to get back on track, an ice storm hit. Please know delays like this are not typical. I appreciated your patience very much. I’m going to take a break from preorders until all outstanding ones are safely out the door.

Here is what I anticipate for the coming days.

ALL REGULAR OUTSTANDING ORDERS

Will be packed as soon as we have access to the studio. Likely tomorrow but possibly not until Sunday. 

MUG PREORDERS 

These are on the way but delivery may be delayed because of the weather. Anticipate these shipping next week.

PREORDER COZY CRAFT CLUB TEES AND HOODIES

Still in progress, but our printer is located in TX and are dealing with multiple days of closures. I value their safety over our production. Any updates will be made available as soon as I have the info.

Thank you again for your patience and understanding! We'll be working hard to get your orders out as quickly as possible.

Sincerely,
Shelli