FAQ

Do you have a physical shop?

Not currently. You can find my products at one of my many amazing stockists or at any upcoming events.

When will I receive my order?

Orders are packed every Monday and shipped on the following Tuesday. Please factor that in when selecting a shipping method. If you ordered backordered or pre-order items, your complete order will ship together. Production times vary, but generally you can expect backorders/pre-orders to ship in approximately 4-6 weeks.

I'm going to one of your events. Will you save something for me?

I'm sorry, I don’t do “savesies” no matter how much I love you. It’s not about love, it’s about fairness.

When will my favorite item be restocked?

I try my best to keep all items stocked. If an item sells out it usually takes around 4-6 weeks for it to be restocked.

Did you discontinue my favorite pin?

Possibly. If a design is not visible in the shop it has most likely been discontinued. Please email hello@shellican.com if you have any questions about a particular design.

Where are your products made?

All over. Pins and other enamel pieces are manufactured internationally. Most of everything else is produced in the United States. Items are handmade whenever possible including my packaging. You can find more detailed info on my About Page.

How can I place a wholesale order?

You can find wholesale terms and info here.

How can I schedule an appearance or trunk show?

Please email hello@shellican.com. Include any important event information (i.e. event type, dates, etc...).

Can we feature your products online/in our publication?

I’d love that! Please email hello@shellican.com for all press inquiries.

Can I use your artwork for a tattoo?

Absolutely! I’m honored that you want to permanently ink one of my designs onto your hot body. Please email hello@shellican.com for permission and I'll provide you or your tattoo artist with the appropriate image files.

Other questions?

Please email hello@shellican.com and include your order number if applicable. I’ll do my best to get back to you as soon as possible.