Do you have a physical shop?

Not currently. You can find my products at one of my many amazing stockists.

When will I receive my order?

Orders are packed on Monday and shipped the following Tuesday. Please factor this timing in when selecting a shipping method.

On Mondays that fall on a federal holiday, orders will be packaged the following Thursday.

If you ordered backordered or preorder items, your order will ship once all items can be fulfilled. Production times vary. Please check our Preorder Info page for more accurate information.

How do I make a return/exchange?

I do not accept returns or exchanges at this time. If a product is defective I am happy to send you a replacement. Please send photos along with your order number to hello@shellican.com.

Can I add an item to an existing order?

Currently, no. But we can cancel your original order so you can place a new one with all the items you’d like to include.

I hecked up and need to cancel my order.

Orders that have not already been processed for shipping can be canceled at any time. Please email hello@shellican.com with your order number.

Orders that have shipped can not be cancelled.

Preorders can not be cancelled for any reason. These items are made to order so please consider these terms carefully before purchasing.

I'm going to one of your events. Will you save something for me?

I'm sorry, I don’t do “savesies” no matter how much I love you. It’s not about love, it’s about fairness.

Where are your products made?

All over. Pins and other enamel pieces are manufactured internationally. Most of everything else is produced in the United States. Items are handmade whenever possible and I also love collaborating with other small businesses.

How can I place a wholesale order?

You can find wholesale terms and info here.

Can we feature your products online/in our publication?

Please email hello@shellican.com for all press inquiries.

Can I use your artwork for a tattoo?

I’m honored that you want to permanently ink one of my designs onto your hot body. Please email hello@shellican.com for permission and I'll provide you or your tattoo artist with the appropriate image files.

Other questions?

Please email hello@shellican.com and include your order number if applicable. I’ll do my best to get back to you as soon as possible.