Terms & Conditions

By using this site, you agree to the following Terms & Conditions.

General Terms

  • Production

    I am committed to providing you with the best quality products, however some slight variations in style, color, size, may occur. I have done my best to display items as accurately as possible on this site. If you are not satisfied with your purchase for any reason, please review the “Returns” section for additional information.

  • Reproduction

    All content on this site is copyrighted. My artwork can not be re-drawn or reproduced in any capacity without my consent.

  • Liability

    Shelli Can products are to be used at your own risk. Pins and other enamel pieces are not suitable for small children (choking hazard!). Shelli Can is not responsible for any injury or damage to personal property.

Returns, Exchanges, and Cancellations

  • Returns & Exchanges

    I’ll gladly accept returns or exchanges for defective or damaged items within 14 days of receipt of your order. Please email me with your order number, a brief description of the return or exchange, and photos of the defective or damaged item(s). Defects and damage include (but are not limited to), missing parts, rips, tears, stains, and misprints.

  • Cancellations

    Orders can be cancelled at anytime before being marked for shipment. If an order has already been shipped, it can not be cancelled and must be submitted for a return.

  • Preorders

    As these items are made-to-order, preorders can not be cancelled, returned, or exchanged for any reason. We will gladly refund you for any defective or misprinted items. Please email me with your order number and photos of the defect or damage.


  • Within the USA

    Shipping generally takes 2–5 business days within the continental United States unless otherwise noted. You will receive an email notification once your order ships.

  • International Shipping

    I offer shipping internationally, however I am not responsible for customs costs or tax duties that may apply. All international orders are shipped via USPS and generally take at least 10-15 business days.